Our Team

Doug Dormer
President and Founder


Doug has been involved in the independent living movement all his life - even before it was called an independent living movement. The child of two blind parents, Doug appreciates the challenges of living independently. A graduate of the University of Michigan, Doug began his career as a certified public accountant with Coopers & Lybrand, CPAs. While there, Doug co-authored a book on healthcare reform initiatives designed to help hospitals become more efficient. Doug served as general partner in several successful real estate limited partnerships and was responsible for designing transactions, raising capital, arranging for construction, managing operations and selling properties worth over $5 million. From 1991 to 2002 Doug served as channel partner manager, national account manager and regional manager with Bottomline Technologies, Inc. a global provider of secure financial systems for the financial, healthcare and manufacturing industries. During his time with Bottomline, revenue grew from less than $1 million to over $75 million. The company went public in 1999. More recently, Doug has served in senior management positions in publicly traded and start-up firms dealing with IT security and emergency response.
Randy Johnson
VP of Product Services


Randy has spent the last 12 years focused on building and running quality assurance departments and customer support operations for high growth consumer-focused technology companies. Most recently Randy served as Director of Quality Assurance for Allconnect, a leading provider of services for connecting consumers with home services and utilities. Randy also spent 4 years running QA and Customer Support for a Enterprise Security Risk Measurement software company. Randy has a vested interest in our success due to having had a quadruple by-pass and type 2 diabetes. He has first hand knowledge of the difficulties in managing and maintaining health information with multiple information points.