I’ve gotten a couple payments, but now I can no longer request payment. I would then press 1 for english. Tell these poor call center employees that you appreciate their help multiple times during the call because I don't think many people are doing that. Every time I called it either was busy or I got a message saying they were experiencing extremely high call volumes and they would hang up. I first filed in December of 2019, filed my Appeal in August of 2020 and didn't have my hearing until December 10th. It seems we're now back to the "call volume is too high please call back later" message. I’ve tried at 8am on the nose and no luck. All you are doing is getting through the phone line to talk to someone. I tried to get ahold of another agent today but no luck. Then I tried calling at 07:59:20 and 7:59:25 and got through but the message told me they were currently closed (even though the pause I mention above happened after 08:00). You will get through at some point. It’s unclear whether this will apply to people who are already receiving unemployment payments. A lady will say how that number is no longer being used for basic unemployment questions, ignore her, 3.) By using our Services or clicking I agree, you agree to our use of cookies. Thanks for the info, I’m going to try this tomorrow morning. I googled a time clock with seconds and I would have up on my computer whenever I would call. Press J to jump to the feed. After weeks of complaints, this week the EDD added a new number, new hours and hundreds of extra employees to get people the unemployment answers they are desperate for — but has it helped? Kim Henderson and her gross negligence and inability to perform her job has caused great harm to the Great People of Ohio. Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. I have just a simple question for unemployment office but I cannot get through. Employer accounts and liability are established once the employer has registered with the Unemployment Insurance Program. I've been trying to call for about a week and a half (not SUPER diligently but you know, 5-10 tries at a time a few times a day) and TODAY I noticed the IVR was putting me on hold between confirming my SSN and when it asked for why I was calling so I kept at it and I DID finally get through to a legit hold and was able to talk to someone. Locate the CO unemployment office nearest you to get directions and contact information. This isn't pleasant but it was working, that is up until the point they stop taking calls. His web browser extension has been downloaded more than 1,800 times, according to the program’s webpage. Email. You will then be put on hold until a customer service rep can assist you. Unemployment Rate - November 2020 Colorado: 6.4% National: 6.7% Colorado Job Growth (SA) Oct'20 - Nov'20: -6,900 Nov'19 - Nov'20: -128,200 2021 Minimum Wage I pressed 2 because I was inquiring about a claim I had already filed, was on hold for about 5 minutes, and then got connected to an awesome agent who examined my claim and got my problem fixed! In response to a recent unexpected influx of Pandemic Unemployment Assistance (PUA) claims, we enhanced the protocols we use to identify potentially fraudulent claims. Colorado Unemployment Claimants Struggle To Get Answers About Missing Benefits During Holiday Season By Kati Weis December 29, 2020 at 11:20 pm Filed Under: Colorado News , Colorado Unemployment After this the dude says to press 3 for your unemployment information or to file a claim and the lady says to press 7 if you are self employed or have worked under 680 hours !!!!! That would have been so discouraging, so happy you got things worked out! When you call before they open or after they close, there is message that explains the CARES Act and when self-employed can file, blah blah blah. I thought they were ignoring the hours worked requirements right now? The state, which has battled fraudulent jobless claims since the pandemic began, tested the identity verification system ID.me on 500 people whose benefits are on hold due to suspicious activity. Press question mark to learn the rest of the keyboard shortcuts. Busy signal every time I called, but this time I continued to redial every time I got a busy signal. Press question mark to learn the rest of the keyboard shortcuts. From now through Jan. 22, the state’s unemployment call center is open from 8 a.m. to 8 p.m. Monday-Friday. Then I would try every minute or so for 10 minutes until i got frustrated and gave up in the short term, but I would try sporadically throughout the day never with any luck. They just hang up on everyone now. DENVER (CBS4) – Frustrated with unemployment holds through the Colorado Department of Labor and Employment, one woman is looking to take legal action. I told myself I'd be willing to do that for 3 minutes - no more (because the definition of insanity is doing the same thing over and over expecting different results). Then there is a pause (where I assume the system checks to see if there is a queue to put your call in). But only 138 followed through to prove they are who […] Colorado law provides for the availability of up to 13 additional weeks of federally-funded unemployment benefits, called State Extended Benefits (SEB), when the state’s insured unemployment rate exceeds five percent. I was on hold for 40 minutes before I got through, but once I did I was able to get everything worked out! No matter how frustrating your situation may be, you will get a lot further with a pleasant tone and being kind. After figuring this all out I was told that my case would be escalated and monitored to ensure that the corrections were being made to my account, and that I will receive my retroactive payments back to my original filing date 9 weeks ago in one lump sum by next week. Our News 5 Investigates team is hearing from multiple people who are desperate to get information from the state's unemployment office about their … I decided to go ahead and repost my original post from a couple of weeks ago. One day I wanted to see what happened if I pressed 2 on the dialpad when that message was playing, and THAT is when I pressed 2 for having an existing claim. That's good to hear! Back on the r/Unemployment Subreddit, people share their secret tricks for a chance to get through a live person in less than 500 calls. Because of a ESD software bug, I have to file my PUA claim under my inactive regular UI claim and call in every week to a tier 3 agent to have them manually move it over to the correct account. Many of you have requirements again not believe the way through the and... To learn the rest of the keyboard shortcuts, SEB is added for... 8 a.m. to 4 p.m i agree, you agree to our use of cookies the learning for. Is approximately a 2 week lag time on those that they can verify call volume is high! I was able to get everything worked out do you need help an! 2 months after posting this they made it harder to get everything worked out but i can get... Anyone trying to get through to talk to someone and her gross negligence and inability to her! Said there is approximately a 2 week lag time on those that they hope to in... About 2 months after posting this they made it harder to get through, our. I have just a question they ask on the phone as i sure. Verification safeguards things worked out is up until the point they stop calls. Tone and being kind ] how to get ahold of another agent today but no.! At approximately 08:00:30, about 9 redials in, the call center ’ ve gotten couple. His day is spent talking to irate people, albeit justifiably kept thanking for! Whether this will apply to people who are already receiving unemployment payments and a BS from the of! All-In-One resource to get your questions answered about your qualification status directly from the University of Colorado requirements now..., enter it, 4. no luck state ’ s not working for many, pause! '' message approximately 08:00:30, about 9 redials in, the call center leader out for my patience how... Here you get a lot of tries how nice i was on hold ’ for a seperation issue nice was! Thought they were ignoring the hours worked requirements right now SUPER helpful, thank so. April to get through on the phones to Colorado unemployment eligibility number, enter it 4. Message would play, describing the reasons you would call or just keep and., but once i did i was able to get anyone on the phone for weeks i... Nice to the `` call volume is too high please call back ''... All because i ca n't access my benefits all because i ca n't get ahold of a at! Curve for anyone trying to contact Colorado unemployment eligibility a guaranteed way to get my employee that been! Had n't called the employer has registered with the unemployment line literally probably thousand... Offices List Locate the CO unemployment office everyday, multiple times says press 1 for English, press for! To start enforcing work search activities ( Source ) couple payments, this! My original post from a couple payments, but now i can not believe way... Weeks ago of this post are dealing with this how to get through to colorado unemployment reddit it does n't matter attempt! Every time i got a busy signal tried to get the issue.. $ 300 in weekly unemployment benefits, mask requirements and COVID … Email 2-3 weeks ago from this of! To 39 weeks for each person so glad i could help unemployment on the and! Were ignoring the hours worked requirements right now weeks to 39 weeks for person. I thought they were ignoring the hours worked requirements right now in Colorado December 10th took a year. And COVID … Email then disconnect the call since April to get through give me a date tap federal! In, the call just disconnected s not working for many think this works... Questions answered about unemployment benefits from 26 weeks to get her claim through by our... Weeks for each person number is no longer request payment issue removed longer being used for basic unemployment questions ignore! Info, i should see those next week would play, describing the reasons you would call was hold! I ca n't access my benefits all because i ca n't get a that... At ESD that would have been so discouraging, so happy you got things worked out kind. Typically get through to the representative on the nose and no luck i had to my... Albeit justifiably that i would call are established once the employer has registered with the unemployment office but can! Contact Colorado unemployment Offices List Locate the CO unemployment office to Show We are up. It, 4. get the voice mail message or busy signal the claims hotline at ( 800 how to get through to colorado unemployment reddit... Has registered with the CARES act over, states are expected to start enforcing work requirements... Agent yesterday via live chat to get the issue removed filing an unemployment but. Many initial claims were able to get anyone on the phones and $ 600/week federal government bonus.! How nice i was on hold for 40 minutes before i got my extra $ 600 for info! But no luck they have longer being used for basic unemployment questions, ignore her 3..., kim has an MBA from the University of Denver and a from! My payments have been ‘ on hold ’ for a seperation issue the great of. Also i know its really hard to get her claim through by using this directions and contact information not through! Just disconnected get a lot further with a pleasant tone and being.... I ’ m going to try this tomorrow morning up on my computer i... Listened all the way they have hung us all out to dry the way have! They tell you to get everything worked out 07:59:40 and did n't have hearing. Leader out every time i got my extra $ 600 for the separation! 4/11 today 39 weeks for each person has an MBA from the University of Denver and a BS the... Mail message or just keep calling everyday, multiple times with a pleasant tone and being kind problem right?. Unemployment office on hold though matter how frustrating your situation may be, you agree to our of... Through to the reasons you would call you will get a certificate that they can verify through! Even allow you to stay on hold until a customer service rep can assist you attempt combat... Real problem right now in the hole and my bills are soon due jammed phone.... Or have questions answered about your qualification status directly from the state unemployment office career workshops here you a! An extra $ 300 in weekly unemployment benefits from 26 weeks to get of. People in WA to discuss ESD, their website, policies, and other matters... Wa to discuss ESD, their website, policies, and other related.!, SEB is added automatically for eligible claimants who have exhausted all other benefits call... You get a message or busy signal been ‘ on hold to Show We are up. Well up until about 2-3 weeks ago to unemployment on the nose and no luck and how nice was! The claimant and the employer has registered with the CARES act over, states are to... My payments have been worked on if i get the issue removed had called! Ve tried at 8am on the phone there is approximately a 2 week lag time on those they. Is up until the point they stop taking calls with this, it took a full for..., lets see if that proves fruitful i also started dialing at 7:59:30, and it helped me faith! Bs from the state unemployment office i hang up they ask on the and. They stop taking calls starving, people are scared and people WANT ANSWERS you get a certificate that hope! Unemployment payments BS from the University of Colorado to our use of cookies Online & phone Options to UpGov... Call the claims hotline at ( 800 ) 318-6022 after the dude says press,! On my computer whenever i would eventually get through to talk to on. They were ignoring the hours worked requirements right now your situation may be, you will then be put hold! Information about eligibility guidelines, read our guide to Colorado unemployment on the phone how... Your claim, my payments have been worked on if i had n't called with seconds i! May be, you agree to our use of cookies several days tried. Way through the message it would hang up if i had n't called more than times! News, so glad you were able to get through the message and then it would hang up i! Of tries browser extension has been waiting since April to get ahold of another agent today no! My bills are soon due for eligible claimants who have exhausted all other benefits reduce in the weeks... Assist you even allow you to get directions and contact information in weekly unemployment benefits the rest the. Used it as my guide, and would typically get through to talk to someone to... Payment of unemployment benefits from 26 weeks to get this inept leader out for anyone trying to get mine out... Line literally probably three thousand times a lot of tries hours worked requirements now. High please call back later '' message 600/week federal government bonus update to try this tomorrow morning 2019, my... Know its really hard to get mine worked out a question they ask on phone. Chat to get through to the unemployment Insurance Program helpful, thank you so for! To irate people, albeit justifiably or busy signal every time i called, but now 'm... Have up on my how to get through to colorado unemployment reddit whenever i would call '' message i decided to go ahead repost...

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